Thank you for choosing Graceful Lilly Body Scrubs. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or purchase our products. 1. Information We Collect When you visit our website, we may collect various types of information, including: - Personal Information: We may collect personal information from you when you create an account, place an order, or contact us. This information may include your name, email address, shipping address, billing address, phone number, and payment information. - Non-Personal Information: We may also collect non-personal information whenever you interact with our website. This may include information such as your IP address, browser type, operating system, the pages you visit, and other usage data. 2. How We Use Your Information We use the information we collect for various purposes, including: - To process and fulfil your orders for skincare products such as face/body scrubs, moisturisers, and body butter. - To communicate with you about your orders, including sending confirmation emails and responding to customer inquiries. - To improve our website, products, and services based on user feedback and preferences. - To send you promotional materials and marketing communications, if you have opted to receive them. - To prevent fraudulent or unauthorised transactions and ensure the security of our website and users. 3. Sharing Your Information We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described in this Privacy Policy. We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are required to keep your information confidential and can only use it for the purposes of providing services to us. 4. Cookies and Tracking Technologies Our website may use “cookies” and similar tracking technologies to enhance user experience and analyse website traffic. Cookies are small files stored on your device that help us recognise your preferences and gather information about user activity. You can choose to accept or decline cookies through your browser settings. However, if you decline cookies, it may limit your ability to use certain features of our website. 5. Security of Your Information We implement a variety of security measures to maintain the safety of your personal information. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security. However, we take reasonable steps to protect your information against unauthorised access, use, alteration, or destruction. 6. Your Rights You have the right to: - Access your personal information and request corrections if needed. - Withdraw your consent for us to process your personal information at any time, where applicable. - Object to the processing of your personal information in certain circumstances. - Request the deletion of your personal information, subject to legal obligations. To exercise these rights, please contact us at info@gracefullilly.com 7. Changes to This Privacy Policy: We may update our Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website following the posting of changes constitutes your acceptance of those changes. 8. Contact Us If you have any questions about this Privacy Policy, please contact us: - By email: info@gracefullillybodyscrubs.com or 0408 557379 -

Thank you for trusting Graceful Lilly Body Scrubs with your skincare needs. We value your relationship and are committed to maintaining your privacy.

Privacy Policy for Graceful Lilly Body Scrubs, 1/12/25.